Chafford Hundred Lakeside Train Station
Chafford Hundred Lakeside Train Station
Chafford Hundred Lakeside
Chafford Hundred station
Burghley Road
Chafford Hundred
Essex
RM16 6QQ
Ticket office opening hours:
Monday - Friday - 06:00 to 18:30
Saturday - 08:15 to 18:30
Sunday - 08:45 to 15:20
Chafford Hundred Lakeside at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 05:45 to 22:00
Saturday - 06:45 to 21:30
Sunday - 07:15 to 16:30 -
Accessible Taxis
Operated by local companies. Pre-booking advised
-
Booking Office Counter
Customer Service Staff
- Helpline YES Yes
-
Helpline Contact Details
03457 44 44 22
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Outside station entrance
-
National Key Toilets
Booking hall. This can be accessed using a radar key.
-
Step Free Access
Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CFH.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Outside station entrance (stands), by car park entrance (secure)
-
Note
Stands are owned and maintained by council
- Sheltered YES Yes
- Spaces 52
-
Type
Compounds
Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
-
Parking
-
Car Parking Details
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
Email: [email protected]
Phone number: 0845 050 70 80
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 138
Charges:
PerHour: £1.00
Daily: £7.70
Weekly: £32.00
Monthly: £124.00
ThreeMonthly: £359.00
Annual: £1,240.00
Saturday: £3.20
Sunday: £3.20
Note:Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Number Accessible Spaces: 4
Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
Cctv: Yes
Open:
- open 24h
- open 24h
Saturday - open 24h
Sunday - open 24h
Url: http://www.ncp.co.uk
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
-
Station Location & Directions
- Latitude 51.485645362
- Longitude 0.2872366517
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area No
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
Phone number: 03457 44 44 22
Operator Name: Operated by c2c - Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
- Customer Service Note Monday - Friday, 08:00 - 20:00Saturday and Sunday: 09:00 - 16:00 Public Holidays: 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) [email protected]
- Information Systems DepartureScreensAnnouncements
- Lost Property Note Closed Christmas Day and Boxing Day
- Lost Property Number 03457 44 44 22
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 18:30
Saturday - 08:15 to 18:30
Sunday - 08:45 to 15:20
-
Ticket Office Hours
Monday - Friday - 06:00 to 18:30
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
-
Oyster Notes
Oyster top-up is only available from the self-service ticket machines
- Penalty Fares CC
-
Smartcard Notes
http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.">Smartcard Issued: No
Smartcard Validator: YesFor additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
-
Taxi Information
- Availability YES Yes
- Note YES Yes
-
Other transportation
-
Rail Replacement Services
c2c Rail Replacement outside the Main Entrance (W3W ///themes.judge.smoke)
Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.